Problem solving
technical & theoretical problems - finding the relevant solution (seeking advice, thinking of alternatives)
- What types of problems?
- What types of solutions? (ask somebody, read the Help section, watch YouTube tutorials)
- Attending (online) courses to increase his / her digital skills
Exemples
- I need to insert some images into a Word document, and I do not know how to do that. What should I do?
Solution:
- I am working on a project and I need to create some calculations (functions & formulas) starting from the data I have in a table. What programme should I use?
Solution:
- I need to send my client some documents as an archive, but I do not know how to do that. What should I do?
Solution:
